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What action explicitly indicates a landlord's neglect of responsibilities?

  1. Providing lease amendments

  2. Failing to address tenant complaints

  3. Conducting routine inspections

  4. Renewing leases timely

The correct answer is: Failing to address tenant complaints

Neglecting responsibilities as a landlord often manifests through their failure to respond to tenant complaints. When a landlord receives complaints—be it about maintenance issues, safety hazards, or other essential services—and does not take the necessary actions to address these concerns, it signals a lack of care and responsibility toward their tenants. This inaction demonstrates that the landlord is not fulfilling their duty to provide a safe and habitable living environment, which is a fundamental requirement in most lease agreements and housing laws. In contrast, providing lease amendments, conducting routine inspections, and renewing leases timely reflect proactive measures by a landlord. These actions show that the landlord is engaged with their responsibilities and is actively managing the property and tenant relationships.